As a general reminder:
– Never give out your password. NEVER. Not even to someone claiming to be IMVU Staff, since an IMVU Staff member will never ask for your password.
– Make sure you pick a password that someone cannot easily guess.
– Confirm that we have your current email address on file; starting today, when a user’s password is changed, they will now receive an alert email containing a password reset link.
To check the email address we have on file for you, 1) Click the Account Settings link at the top of your homepage, 2) Scroll down until you see the Account Tools box on the right-hand side of the screen and click the “Change Email Address” link, 3) Here you will see the email address we on file as well as the area to update your email address is the one we have is outdated.
Sr. Community Manager